Ratings & Reviews

Overall Rating

4(30 reviews)93.3% of customers recommend this property

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Resident Reviews

Great place to livesubmitted by Stephanie W. - |Recommended: YesDog friendly community. Very friendly place
response from property -Hi Stephanie, Thank you so much for your review. We appreciate your feedback and are glad to hear you enjoy living at our community! As always, please feel free to contact me if you have any questions or concerns. I am always available to assist my residents! Thank you for being a valued resident at Kingsrow! Sincerely, Jill McDevitt-Property Manager
We've been happy here for 25 yearssubmitted by Louise L. - |Recommended: YesWe've been happy here for 25 years. We have never had any problems with the staff at all. The staff has always been very helpful towards us. It's a quiet, clean community and it's nice to be here.
response from property -Dear Mr. and Mrs. Longo, Thank you so much for your wonderful review. We are so happy that you continue to stay with us year after year! I l certainly appreciate all of my residents, but I continue to have a special place in my heart for my long-timers! Thank you for truly being valued residents of our community. Ken, Bill, Tyler and I look forward to continuing to serve you for many more years! Sincerely, Jill McDevitt-Property Manager
Needs some worksubmitted by Esther H. - |Recommended: YesBetter then some apartments in area but does need work on few things
response from property -Hi Esther, Thank you for taking the time to write a review. Like any long-standing reputable property there is always room for improvement, and we appreciate your honesty! Further suggestions are welcome and can be submitted to our corporate office. Respectfully, Jill McDevitt- Property Manager
I LOVE IT HEREsubmitted by Musah A. - |Recommended: YesThe apartment property is clean and I feel safe here and the office staff is great
response from property -Hello Priscilla, Thank you for your positive feedback! We appreciate you taking the time to write about your experience and we look forward to having you here for many more years! Feel free to contact me via phone or email anytime. Sincerely, Jill McDevitt-Property Manager
I am glad I chose Kingsrowsubmitted by Esther P. - |Recommended: YesSo far I have had a pleasant experience at Kingsrow. The location is perfect, close to shopping and Patco. My apartment size is spacious enough, very clean and updated when I moved in. The leasing office folks are the friendliest, welcoming and helpful people I’ve encountered. Maintenance has been great and quick to respond and being able to bring my large dog is a bonus. The complex is very quiet and the people are friendly.
response from property -Dear Esther, How wonderful to hear! Thank you so much for taking the time to let everyone know about your great experience, we really appreciate it! Please know that we are always available to assist our residents and you are welcome to contact me any time. We look forward to continuing to serve you for many years and thank you for choosing our apartment community for your new home! Sincerely, Jill McDevitt-Property Manager
Staff and maintenance are excellent. Always willing to help correct any issuesubmitted by Daniel S. - |Recommended: YesI would have to advise anyone the windows are a real issue here. In winter they have ice on the inside and cold air flows in like the window is open. This causes place to be very cold at all times no matter what heat is set at. Which of course is costing more money now that we pay for heat. Summer time again the heat comes in as if windows are open causing air conditioner to run constantly causing electric bill to sky rocket. Other issues are minor and corrected when complained about
response from property -Hello Mr. Smiley, Thank you for taking the time to write an honest review. The concerns regarding the windows have been brought to the attention of management and they are in the process of developing a long-term capital improvement plan. In the interim, one suggestion that has proven to be effective is to purchase thick inexpensive curtains. Remember, I am always a phone call or email away, so please feel free to contact me should you have any other concerns or suggestions. Thank you for being a long-term resident of our community! Sincerely, Jill McDevitt-Property Manager
Propertysubmitted by Catherine L. - |Recommended: YesI was very happy at one time, with the grounds, and now, people are letting their pets go on the lawns. Nasty comparing to other buildings, the grounds were kept up. Nearly tenants adhere to the policy of having pets
response from property -Hello Catherine, Thank you for bringing this to our attention! We have a wonderful property and if you see someone not adhering to the pet policy, you are encouraged to call our office and we will address it. Most of our residents do adhere to the pet policy, knowing that we are one of the few communities that allows any size and any breed! Sincerely, Jill McDevitt-Property Manager
It is a good namesubmitted by Sumer M. - |Recommended: YesIts nice and quiet.
Propertysubmitted by Warren R. - |Recommended: YesThe property is very nice, well kept, friendly and nice staff
response from property -Hi Warren, Thank you for taking the time to review our community, especially being a new resident! Speaking on behalf of the entire Kingsrow staff, we LOVE what we do. Our goal is to always provide a comfortable living environment for our residents and when we receive feedback like yours, we know we have done our job. Always feel free to email me should you have any concerns! Sincerely, Jill McDevitt-Property Manager
This apartment complex could use some brushing up.submitted by Dereak K. - |Recommended: YesThe problem that I have is they charge us for everything, the apartments are outdated and the windows are drafty, which is probably what's raising our electric bill. But the staff and maintenance are very nice.
response from property -Hi Dereak, Thank you for taking the time to write an honest review. Our owners are aware of the concerns from the residents regarding the windows and are working on a long-term capital improvement plan for the property. If you would like to discuss your concerns in further detail or have any maintenance issues you need addressed, please feel free to contact me any time via email at Kingsrow.pm@aionmanagement.com or by stopping by the office. Sincerely, Jill McDevitt-Property Manager
Love it heresubmitted by Sydney C. - |Recommended: YesVery comfortable
response from property -Thank you, Sydney. We place the utmost value on our resident relationships, especially when it comes to long-term residents like YOU! It's why we do what we do. Looking forward to having you stay with us for many more years! Sincerely, Jill McDevitt- Property Manager
response from property -Thank you for your comments, April! No community is perfect but we certainly strive to make it a comfortable environment for all of our residents. As always, my residents are welcome to use me as a "sounding board" whenever they need to... I don't mind. It's part of what we do as property managers and as human beings! Sincerely, Jill McDevitt-Property Manager
Nice place to livesubmitted by Manuel A. - |Recommended: YesIts a nice place to live just pricey for Lindenwold.
response from property -Hello Manual, Thank you for taking the time to leave your comment about our community. We are so glad that you have had an enjoyable experience! If you have any further questions or comments, please feel free to let me know. Sincerely, Jill McDevitt-Property Manager
Good starter homesubmitted by Colleen M. - |Recommended: YesThe buildings are updated cosmetically, but have many issues. The windows are poorly insulated one pane . We had multiple issues with electric bills being well over 200, due to our air conditioner ducts being improperly sealed. It took five times for the maintenance to fix the issues, mainly because the maintenance supervisor was rude and refused to listen to us that there was an issue. The man who came out the last time, Bill, was super friendly and helpful. Jill and Tyler have been nothing but helpful, kind and wonderful. Many of the building issues are beyond their reach, but they do everything they can to accommodate us. The only complaint about the property is the dog owners who don't pick up after their pets. We have two dogs that we always pick up after, but somehow always manage to step in other dog's poop. There are convenient doggy bag stations throughout the property that are always stocked, so there really is no excuse. We haven't had any issues with parking and we don't hear a peep from our neighbors, other than our one neighbor coming home and walking up the stairs. Overall, the community is quiet and friendly. If the buildings were in better shape, we would consider being here long term. For the price we pay 975 month plus 75 month for our dogs, and all utilities it's a decent place to live.
response from property -Dear Colleen, Thank you for taking the time to write an honest review. Your feedback is an important tool to gauge how we are doing and what areas need improvement. I sincerely apologize that your maintenance interaction was less than perfect! It is our ultimate goal to provide excellent customer service and if we fall short at any time, I take full responsibility. I will be speaking with my team as to how to better serve our residents. While it is true the windows are the original single pane windows, we are in the process of gathering suggestions that will allow the owners to devise a long-term improvement plan for the property. With regards to the pet waste I will not deny that some people do not follow the rules, but that can happen no matter where you live. Unfortunately, it happens where I live too! It has been my hope that the residents appreciate the fact that our community accepts any size/any breed and they adhere to the pet rules. As always, if you have any have suggestions or wish to discuss further I am always available via email at Kingsrow.pm@aionmanagement.com. Sincerely, Jill McDevitt Property Manager
It looks greatsubmitted by Charly M. - |Recommended: Yesyes
response from property -Hello Charly, Thank you for your positive feedback. We are so happy you and your wife chose to return to our community and we are looking forward to serving you for many more years! Sincerely, Jill McDevitt-Property Manager

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